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Hospitality/Hotel Sales & Customer Support Representative

  • Remote
    • Bogotá, Distrito Capital de Bogotá, Colombia

Job description

We are seeking a highly motivated and customer-focused professional with experience in the hospitality industry. The ideal candidate has a strong background in hotel sales, exceptional customer support skills, and excellent English communication skills.

We only want the best and if you are looking to work with a fast-growing and stable American company, then this position is for you.

Role and Responsibilities

  • Develop and maintain relationships with clients in the hospitality industry.

  • Promote and sell hospitality-related products and services.

  • Provide outstanding customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction.

  • Coordinate with internal teams to deliver seamless service and meet client expectations.

  • Maintain accurate customer records and follow up on sales opportunities.

  • Identify opportunities to improve the customer experience and increase client retention.

Job requirements

  • Bachelor degree

  • Previous experience in hospitality or hotel-related sales is required.

  • Proven experience in customer support or customer service.

  • Fluent English (spoken and written).

  • Strong communication, interpersonal, and problem-solving skills.

  • Ability to manage multiple priorities in a fast-paced environment.

  • Proficiency with Microsoft Office and CRM

  • Experience working with hotels, resorts, travel companies, or hospitality service providers.

  • Sales-oriented mindset with a passion for delivering exceptional customer experiences.

PLEASE SUBMIT YOUR RESUMES IN ENGLISH

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